Privacy Policy

Introduction

GVX Remodeling ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us for services, or engage with us in any way.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or provide us with your personal information.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us when you express interest in our services, fill out a contact form, or otherwise communicate with us. This may include:

• Name (first and last)
• Email address
• Phone number
• Home address (for service estimates)
• Project details and preferences
• Any other information you choose to provide in messages or forms

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and usage, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website or source
• Device identifiers

We collect this information using cookies, web beacons, and similar tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

• To respond to your inquiries and provide customer service
• To provide estimates and schedule consultations
• To communicate with you about our services, including promotional materials if you have opted in
• To improve our website and services
• To analyze usage trends and measure effectiveness of marketing
• To comply with legal obligations
• To protect against fraud and unauthorized transactions

Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as email marketing, customer relationship management, and analytics.
• Business Partners: We may share information with subcontractors and suppliers who help us complete your remodeling project.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to deliver relevant advertisements and track their effectiveness.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• SSL encryption for data transmission
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You may opt out of receiving marketing communications from us at any time.

To exercise these rights, please contact us using the information provided below.

Text Message (SMS) Communications

By providing your phone number and submitting a form on our website, you consent to receive text messages from GVX Remodeling related to your inquiry or project. Message and data rates may apply. Message frequency varies.

You may opt out of text messages at any time by replying "STOP" to any message. For help, reply "HELP" or contact us directly.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by GVX Remodeling. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

GVX Remodeling
Vancouver, WA 98660
Email: info@gvxremodeling.com
Phone: (360) 555-0123

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). These include the right to:

• Know what personal information we collect, use, and share
• Delete your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information above.